Shipping & returns

Clear fulfillment policies for collectors across the United States.

Shipping

Orders ship from Franklin, Ohio after payment confirmation.
Most items ship within 2–4 business days. Framed or oversized pieces may require additional handling time.
Tracking is provided for all carrier shipments. Insurance is included on eligible higher-value orders.
Packaging uses protective materials appropriate to the item type (rigid mailers, foam, double-boxing for helmets and framed work).
Shipping quotes are confirmed at checkout inquiry based on destination and item size.

If an item is materially not as described, contact us within 48 hours of delivery with photos.
Approved returns must ship back in original packaging with all authentication materials included.
Authenticated and graded items may have limited return eligibility once seals or slabs are altered by the buyer.
Buyer’s remorse returns may be considered case-by-case; return shipping is the buyer’s responsibility unless we made an error.

Shipping questions: +1 (937) 608-8457 · Michael Rice, Prime Legacy